What is a common miscommunication that can occur with secret menu orders, and how can you prevent it?

What is a common miscommunication that can occur with secret menu orders, and how can you prevent it?

• A. Relying on vague terms without specifics; prevent by asking targeted questions and repeating back exact parameters.
• B. Asking too many questions and slowing service.
• C. Providing too many different base drinks.
• D. Assuming customers know standard terminology.

Answer: (A)