How should you handle a customer who wants a very specific secret menu drink but cannot articulate the exact base or modifiers?

How should you handle a customer who wants a very specific secret menu drink but cannot articulate the exact base or modifiers?

• A. Ask for any clues (base flavor, color, or similar drinks) and propose a standard modification, or involve a supervisor.
• B. Explain that the shop cannot fulfill secret menu orders.
• C. Request the customer to specify every ingredient and quantity before proceeding.
• D. Suggest a common option that is unrelated to secret menus.

Answer: (A)